How do I set up an Auto Responder / Out of Office Reply

Go to http://mail.connectnc.com or simply click on the webmail link located on the right hand side of our site Log in with you email address and password Click on Settings Click on Auto-reply Select Enable Auto-reply Select other settings if needed this is based on your preference Enter who the email is from in the Reply Sent From field Enter your message in the Message area Click save Click...

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Setting up a Windows Mail Account

Before you set up Windows Mail, start by collecting the following information for each e?mail account. You will need to enter this information during the setup process: Your e-mail address and password. The address of the incoming and outgoing e?mail servers used. Most people know their e-mail addresses and passwords, but many people get confused when asked to enter information about e?-mail...

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Adding new email accounts to your hosting account

Every ConnectNC hosting account comes with a CPanel control panel.  CPanel makes managing your hosting account easy!  To create a new email account, please watch the following video tutorial (opens in a new...

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Unsupported email programs

We do not provide free support for the following email programs: Thunderbird Eudora

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How do I view my web site stats?

Every web site hosted with ConnectNC has a log analyzer which is run on a daily basis in order to give you some basic information about your site’s visitors.  To access the stats reports, here’s all you have to do. Log in to your site’s control panel by going to http://yourdomain.com/cpanel (change “yourdomain” to your actual site name). Scroll down and find...

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Forwarding Email

Because ConnectNC has no control over external mail servers or services, we don’t recommend the use of forwarding, and don’t offer any support at all for forwarding. When you forward messages, they may be rejected by the destination server, they may be trapped by spam filtering or there may be delays or other non-delivery situations. Please use forwarding at your own risk and understand that...

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