Please choose from the following categories of information for the best resolution to your question.

Configuring iPad Email for Your Hosting Account

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This article describes how to configure your iPad Mail for your ConnectNC hosting account. Please substitute your actual email account information wherever we have used yourdomain.com or chilesauce.com as examples.

This is written for an intermediate iPad user. We assume that you understand how to get to your iPad settings, and how to use your iPad to send and receive email. It’s not intended as a training article.  If you need configuration or training for your iPad, we offer that as an additional service. Please contact us to schedule an appointment.

In this example, we allowed iPad Mail to use all its default settings. We did not modify anything or have to provide anything except the following three pieces of information.

Information required for mail account configuration:

  • Your email address
  • Your email account password
  • Your email server names (mail.yourdomain.com, where “yourdomain.com” is replaced with your actual domain name)
1.  Go to Settings in your iPad.  Tap on Mail, Contacts, Calendars.  Tap Add Account.
 One
 2. Tap Other.
 Step Two
 3. Tap Add Mail Account.
 Step Three
 4. Type in your account information.

  • Name: Your real name as it will appear in the sender field to your recipients.
  • Email: Your full email address.
  • Description: Whatever is meaningful to you, to help you distinguish this account from others.
  • Incoming Mail Server Host Name: mail.yourdomain.com.
  • User Name: Your full email address.
  • Password:  Your account password.
  • Outgoing Mail Server Host Name: mail.yourdomain.com.
  • User Name: Your full email address.
  • Password:  Your account password.

Tap Next.
 Step Four
 5. If you are presented with the following warning, “Cannot Verify Server Identity,” simply tap Continue. You will see this warning if you have not purchased and installed an SSL certificate for your domain name.  If you wish to purchase and have us install an SSL certificate for you, please contact us.  Otherwise, any time you encounter this warning, please tap Continue.
 Step Five
6.  Turn off Notes and tap Save.
Step Six

If you are using a cellular service, such as AT&T or Verizon to connect to the internet, please note that they may be blocking standard outbound mail ports, so you will need to contact their support to ask which ports are open for sending. If you can send mail while you’re connected to your home or office wi-fi, but cannot send while connected to a cellular service, this is a strong indication that the commonly used ports for sending are being blocked by the provider. Please contact your carrier to ask for help in this case.

Secure your communication

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Contact us today for an encrypted email demo!  This email encryption and spam filtering service works in conjunction with your company emails, and can work with your current email hosting provider, or we can host your email instead.

Great for:

Dentists, Physicians, Real Estate Agents, Attorneys, Financial Advisors, and any business who needs to email important client information securely!

emailencryption

FBI issues another warning about tech support phone scams

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I’m pasting this in verbatim, because The FBI has very effectively communicated the extent of the problem. Be very careful about giving remote access to your computers to people you don’t know and trust!

3 November 2014

Alert Number
I-111314-PSA

NEW TWIST TO THE TELEPHONE TECH SUPPORT SCAM
The IC3 has produced Scam Alerts in the past advising the public of an ongoing telephone scam in which callers purport to be an employee of a major software company. The callers have strong foreign accents. The callers report the user’s computer is sending error messages and numerous viruses have been detected. The caller convinces the user to give them permission to run a program allowing the caller to gain remote access. The caller advises the virus can be removed for a fee.

Intimidation tactics used in this scam have influenced victims to pay fees associated with the removal of alleged viruses. It has been reported to the IC3 an individual who paid the required fees, later received a call advising the victim the funds paid for the services went to India and were used to purchase weapons for ISIS. The call came with an additional request for money to remove the victim’s name from a black list.

In a new twist to the tech support scam, cyber criminals attempt to defraud using another avenue. The scam is executed while a user is browsing the Internet. In this scenario, a website being viewed provided a link to articles related to popular topics. The user clicked the link and was redirected to a website which produced a window that advised the user’s computer had been hacked. Another window was displayed that contained a telephone number to obtain assistance. The user reported all attempts to close the windows were ineffective. Upon calling the number for assistance the user was connected with an individual who spoke with a heavy foreign accent claiming to be an Apple representative. During the process the user’s web browser was hijacked. Restarting the computer in an attempt to regain access to the Web produced another message with a different telephone number to obtain assistance.

The execution of this fraud is similar to what was reported in a Public Service Announcement (PSA) dated 07/18/2013. The PSA reports on a version of ransomware that targets OS X Mac users. This version is not a malware; it appears as a webpage that uses JavaScript to load numerous iframes (browser windows) and requires victims to close each iframe. The cyber criminals anticipate victims will pay the requested ransom before realizing all iframes need to be closed. The full PSA can be found at http://www.ic3.gov/media/2013/130718-2.aspx

If you are a victim of this scam or a similar scheme it is suggested:

To file a complaint at www.IC3.GOV
Resist the pressure to act quickly
Be cautious of clicking on unknown links

The POODLE exploit

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If you’re on the web much, have any online banking accounts or watch TV news, you’ve probably heard about POODLE in the last few weeks.

Rather than reinvent the wheel, I’m going to post some links here for those of you who are interested to peruse.

What you need to know about the SSLv3 “POODLE” flaw (CVE-2014-3566)

If you use the Internet at all, you’ll want to disable SSLv3 on the apps you use, too.  Here’s how you can disable SSLv3.

And, once again, I want to encourage EVERYONE to backup!  Please call us if you need help setting up a backup system.  Or, please just click on this link to buy Carbonite now.

Stay safe out there!

How to generate a CSR in IIS 8

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Generating a certificate signing request on Windows Server 2012, with IIS8

Open IIS 8 Administrator and choose the appropriate web server.  Double click on “Server Certificates.”

step1

Choose “Create Certificate Request.”

step2

Fill in the blanks.

step3a

Choose 2048 as the bit length.

step4

Save the CSR someplace where you can easily find it.

step5

Click “Finish.”

step6

Closing a telnet session

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How to close a telnet sessionHere’s a tip for you command line people. When you use telnet to access a service on another machine, have you ever wondered how to get out of your telnet session? Let’s say we used telnet to check an SMTP host:

# telnet someserver.somehost.com 25
Trying 01.02.03.04…
Connected to someserver.somehost.com.
Escape character is ‘^]’.

We know from the clue above that we need to press ctrl and the right bracket to stop the session, but what happens then?

We see this: telnet>

So now what? Simply type the word “close” and hit the enter key.

telnet> close
Connection closed.

Easy as pie!
Beth

Zoom in for easier web content reading

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If you use a higher screen resolution, you might be unhappy about how small the text looks on the web site you visit. Or, you may just need to see bigger text for easier reading.

To zoom in, press the Ctrl key and the + (plus) key.  Keep pressing until you have the size that’s right for you.  To zoom out, press the Ctrl key and the –  (minus) key.  If you’re a Mac user, substitute the Command key for the Ctrl key.

To reset the size back to default, press Ctrl and the 0 (zero) key.

Zoom in for bigger web text

Try our spam and virus filtering for a month on us

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Free spam and virus filtering

We’re so confident that you’ll love our spam and virus filtering for your company’s e-mail, that were offering you a free month to try it out.

If you’re getting too much spam, and worry about e-mail borne viruses, we can help.  A unique feature of our filtering service is the daily quarantine report. Unlike other filtering services, you don’t have to login to a webmail account to see what’s been quarantined.  You have the ability to quickly view and release.

After the trial is over, continue to use our spam and virus filtering for $15 a month per 10 e-mail addresses.

Contact us to start your free trial.

 

Under construction pages

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Are you redesigning your website? Tip of day is to keep your old site up or at minimum put up an attractive HTML page with company information, contact information and a form.

What is my IP address?

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When tech support asks you to provide your IP address, this will help you out!