Computer support companies and services specialize in troubleshooting and fixing a wide variety of primarily software-related personal computer issues and network connectivity problems as well as some hardware issues.
Also known as technical support, computer support can take the form of an on-site visit or remote help via telephone, e-mail, text or even remote desktop control.
Larger companies typically have their own technical support departments, whereas smaller businesses and individuals typically turn to a computer support firm when diagnosing and addressing computer-related issues.
Allow ConnectNC, Inc to become your computer support specialist. We offer competitive plans as well as on demand.
We have Certified PMP from Project Management Institute(PMI) on staff to help your business manage your IT projects.
With experience in Business Intelligence, Data Warehouse, Infrastructure, Web and IT Security Projects, we can help you with analysis and project management . Project complexity and lengths vary from 3 months to 3 years, in small, medium and large corporate projects, depending on your needs.
We manage and work on IT projects Nationwide and have experience working with outsourced team members as well. We can either be on site, or help save on budget by working a hybrid schedule of remote and on site schedules.
Please contact us today for a consultation if your business would like to have more insight into its data, by turning it into information that allows you to do analysis on trends, what if scenarios, budget versus actuals and more, from a variety of disparate data sources (relational databases such as MS SQL, MySQL, Oracle, or Excel, or flat files or XML and even clickstream data)