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In Person Support and Office or Home Visits

Dear Clients, For the foreseeable future, ConnectNC staff will not be making in-home or office visits to our customers. We will also not be taking any appointments in our office in Southern Pines.  We have instructed our staff to work from home until further notice. How to get support: Please submit support request here:  https://www.connectnc.com/clients/submitticket.php […]

PHP Update Required warning in WordPress

If your WordPress site was built a long time ago, when PHP 5 was in use (or PHP 7.1), you may now be seeing this warning when you login to your WordPress dashboard. It says, “PHP Update Required,” and goes on to tell you that your site is running on an insecure version of PHP. […]

Phishing Alert – Counterfeit Quarantine Report

Please be aware of a phishing email that may land in your inbox.  Delete this message and do not click on any links within the message.  The message is made to look like a spam quarantine report, but the links lead to a malicious website. Always verify the return address of an unfamiliar sender or […]

How do I change how my name appears in messages I send in Outlook?

Let’s say your name is Mary Smith, nut you want your outbound messages from Outlook to come from M. Smith and not Mary Smith. To change the way your name looks on messages you send in Outlook, follow these steps.  We are going to assume that you’re using Windows 10. In Windows 10, click inside […]

ECC manufactures hollow plastic balls in North Carolina

ECC, LLC is a North Carolina manufacturer of hollow and solid plastic balls used by industry and public works for a variety of purposes.  One recent deployment took place in Raleigh, North Carolina’s EM Johnson Water Treatment Plant.  The City is using these black hollow floating balls to keep sunlight from evaporating water from the […]