How do I add a new email address to my hosting account?

Log in to the server administration of your web site. This information is located on the document that was sent to you upon setting up your hosting account with ConnectNC, Inc. If you do not have your documentation please contact us here and we will be glad to resend you the information. Once you are logged into the server you will do the following:

  1. Click on mailboxes/users
  2. Click on add user
  3. Give username
  4. Enter name
  5. Enter Password – make sure passwords are atleast 6-8 characters and are alpha numeric
  6. Re-enter password
  7. Give allocated amount of space the mailbox should have
  8. Click add

If you need to set up an alias for a user or set up a mailbox that will forward to another address:

  1. Log in to server
  2. Click on aliases
  3. Click on add an alias
  4. Type in the name of the alias (this will be the name
  5. If the user is going to be an alias for a mailbox already created select the name from the list in Forward to box
  6. If the alias is for a user that will forward to an outside mailbox such as, hotmail, gmail,, etc.. enter the full email address in the 3rd box Forward To(outside of domain; comma-separated):