Setting up a Windows Mail Account

Before you set up Windows Mail, start by collecting the following information for each e-mail account. You will need to enter this information during the setup process:

Your e-mail address and password.

The address of the incoming and outgoing e-mail servers used.

Most people know their e-mail addresses and passwords, but many people get confused when asked to enter information about e-mail servers. This is easiest if you gather some basic information from here before you begin adding accounts in Windows Mail.

E-mail server types

Windows Mail supports three types of e-mail servers. You don’t need to understand the details about these server types; you just need to find out which one your e-mail service uses both for incoming and outgoing e-mail:

Post Office Protocol 3 (POP3) servers. Most e-mail services and ISPs use this type of server, especially for personal e-mail accounts. They hold incoming e-mail messages until you check your e-mail, at which point they’re transferred to your computer. Messages are typically deleted from the server when you check your e-mail.

Internet Message Access Protocol (IMAP) servers. These servers let you work with e-mail messages without downloading them to your computer first. You can preview, delete, and organize messages directly on the e-mail server. Copies are stored on the server until you delete them. IMAP is commonly used for business e-mail accounts.

Simple Mail Transfer Protocol (SMTP) servers. This outgoing mail server handles the sending of your e-mail messages to the Internet. An SMTP server handles only the outgoing e-mail, and is used in conjunction with a POP3 or IMAP incoming e-mail server.

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Incoming and outgoing e-mail servers

Once you know the type of e-mail server used by each of your e-mail accounts, you must find out the address of its incoming and outgoing e-mail servers. During the setup process, Windows Mail requires you to enter the address of each e-mail server. There are only two types of incoming servers to choose from: POP3 or IMAP.

Before you set up an e-mail account in Windows Mail, you need to know the address of the incoming and outgoing e-mail servers used by your e-mail provider

POP3 is by far the most common type of incoming e-mail server for personal e-mail accounts. And SMTP is the only type of outgoing e-mail server that works with Windows Mail, so you normally don’t even need to check the outgoing server type with your e-mail provider. Practically all personal e-mail accounts — with the exception of web-based e-mail — use an SMTP server for outgoing e-mail.

E-mail server addresses usually have the same format. Most ISPs (named “mydomain” in this example) have server addresses like this:

Incoming server: mail.mydomain.com.

Outgoing server: smtp.mydomain.com

You can usually substitute the name of your ISP in place of mydomain in the example above. If this doesn’t work, check with us. Questions about e-mail server addresses are among the most common inquiries e-mail providers get, so they usually have this information posted in the support section of their websites.

Finally, you must know whether your outgoing e-mail server requires authentication, since there is a check box for this when you set up a new e-mail account in Windows Mail. If you can’t find out the answer from your e-mail provider, try sending a test message with the check box selected and another one with the check box cleared, to see which works.

Step by step

Once you have collected the required information for each e-mail account, you can start setting up Windows Mail. Here’s how to add an e-mail account in Windows Mail:

Open Windows Mail by clicking the Start button , clicking All Programs, and then clicking Windows Mail.

Click the Tools menu, and then click Accounts.

Click Add.

After you click Add on the Internet Accounts screen, Windows Mail will ask what type of account you want to add

Click E-mail Account, click Next, and then follow the instructions.

After you are done entering all the information for one e-mail account, repeat the process for each e-mail account you want to set up.

Note

During setup, you’ll be asked to pick a display name. You might want to enter your actual name here rather than your e-mail address, since this is the name that recipients will see when you send them an e-mail message.

Adding new email accounts to your hosting account

Every ConnectNC hosting account comes with a CPanel control panel.  CPanel makes managing your hosting account easy!  To create a new email account, please watch the following video tutorial (opens in a new window):

http://www.cpanel.net/media/tutorials/emailaccounts.htm

 

Unsupported email programs

We do not provide free support for the following email programs:

  • Thunderbird
  • Eudora

How do I view my web site stats?

Every web site hosted with ConnectNC has a log analyzer which is run on a daily basis in order to give you some basic information about your site’s visitors.  To access the stats reports, here’s all you have to do.

  • Log in to your site’s control panel by going to http://yourdomain.com/cpanel (change “yourdomain” to your actual site name).
  • Scroll down and find “Logs” on the screen. It looks like this:
    Cpanel Logs
  • Click on “Webalizer” and then click on the magnifying glass to open the report menu.
    View webalizer
  • Choose the month you wish to view.
    Webalizer stats
  • To learn what your report means, please read the Webalizer help page.

Forwarding Email

Because ConnectNC has no control over external mail servers or services, we don’t recommend the use of forwarding, and don’t offer any support at all for forwarding. When you forward messages, they may be rejected by the destination server, they may be trapped by spam filtering or there may be delays or other non-delivery situations. Please use forwarding at your own risk and understand that we can offer no assistance with forwarding problems.

ConnectNC recommends that you configure a mail client to POP all email accounts.

My Internet Connection Disconnects After Sending and Receiving Email

If your mail program is Outlook Express or Windows Live mail do the following:

  1. Open your Mail Program
  2. Click on Tools
  3. Click on Options
  4. Click on the Connection tab
  5. Remove the check mark from the box that states Hang Up After Sending/Receiving
  6. Click on Apply
  7. Click on Ok

Administration Releases Strategy to Protect Online Consumers and Support Innovation and Fact Sheet on National Strategy for Trusted Identities in Cyberspace

WASHINGTON, DC – Today, the Obama Administration released the National Strategy for Trusted Identities in Cyberspace (NSTIC), which seeks to better protect consumers from fraud and identity theft, enhance individuals’ privacy, and foster economic growth by enabling industry both to move more services online and to create innovative new services.  The NSTIC aims to make online transactions more trustworthy, thereby giving businesses and consumers more confidence in conducting business online.

“The Internet has transformed how we communicate and do business, opening up markets, and connecting our society as never before.  But it has also led to new challenges, like online fraud and identity theft, that harm consumers and cost billions of dollars each year,” said President Obama.  “By making online transactions more trustworthy and better protecting privacy, we will prevent costly crime, we will give businesses and consumers new confidence, and we will foster growth and untold innovation.  That’s why this initiative is so important for our economy.”

“We must do more to help consumers protect themselves, and we must make it more convenient than remembering dozens of passwords,” said Commerce Secretary Gary Locke, speaking at the U.S. Chamber of Commerce.  “Working together, innovators, industry, consumer advocates, and the government can develop standards so that the marketplace can provide more secure online credentials, while protecting privacy, for consumers who want them.”

The goal of NSTIC is to create an “Identity Ecosystem” in which there will be interoperable, secure, and reliable credentials available to consumers who want them.  Consumers who want to participate will be able to obtain a single credential–such as a unique piece of software on a smart phone, a smart card, or a token that generates a one-time digital password.  Instead of having to remember dozens of passwords, the consumer can use their single credential to log into any website, with more security than passwords alone provide.  Since consumers will be able to choose among a diverse market of different providers of credentials, there will be no single, centralized database of information.  Consumers can use their credential to prove their identity when they’re carrying out sensitive transactions, like banking, and can stay anonymous when they are not.

Once the Identity Ecosystem is developed, a small business, for example, would be able to avoid the cost of building its own login system and could more easily take its business online.  Consumers would be able to connect with the new business with a credential they already have, thereby avoiding the hassle of creating another username and password while also being more secure.  The small business can take advantage of this interoperability to focus on its product or service instead of on managing users’ accounts.  The small business has also expanded its ability to reach new customers across the nation and around the world.

Separately, there are many services for which consumers must go to a physical store–or sign a sheet of paper and fax it to a business.  In the Identity Ecosystem, consumers would have the option of proving their identity online, which would enable industry and government to both move brick-and-mortar services to the online world and to create innovative new services.

More secure credentials will also help consumers and businesses better protect themselves from identity theft and online fraud, which annually cost our economy billions of dollars and impose a significant cost in time and money to those who fall victim.  In the worst cases, it can take a consumer over 130 hours to recover from having their identity stolen.  According to industry surveys, a consumer will also suffer an average out-of-pocket cost of $631 when their identity is stolen–and millions of consumers suffer this experience each year.

The Identity Ecosystem will provide more security for consumers; it will also provide better privacy protections.  Today, a vast amount of information about consumers is collected as they surf the Internet and conduct transactions.  How organizations handle that information can vary greatly, and more often than not, it is difficult for consumers to understand how their privacy will (or will not) be protected.  The NSTIC seeks to drive the development of privacy-enhancing policies as well as innovative privacy-enhancing technologies to ensure that the ecosystem provides strong privacy protections for consumers.

The NSTIC outlines a private-sector led effort, facilitated by government, to develop the technologies, standards and policies necessary to create the Identity Ecosystem and to enable a self-sustaining market of many different credential providers.  The Identity Ecosystem will be built to provide more security and privacy to consumers, while also spurring economic growth by helping businesses move more services online.

 

Fact Sheet: National Strategy for Trusted Identities in Cyberspace

 

“The internet has transformed how we do business, opening up markets and connecting our economy as never before.  It has revolutionized the ways in which we communicate with one another, whether with a friend down the street or a colleague across the globe.  And as we have seen in recent weeks, it has empowered people all over the world with tools to share information and speak their minds.  In short, the growth of the internet has been one of the greatest forces for innovation and progress in history.”

—President Barack Obama

Converting Mac VCard to CSV Format

If you are using Mac Mail and you would like to export and import all of your contacts to ConnectNC Webmail. You can visit the following website to convert the Mac Mail Vcard to CSV format.

https://macmost.com/forum/how-to-convert-vcard-file-to-csv-on-mac.html

Configure Mail Client

Please visit our knowledgebase to look for help with your e-mail program.

https://connectnc.com/clients/index.php?rp=/knowledgebase/7/E-Mail

https://connectnc.com/clients/index.php?rp=/knowledgebase/7/E-Mail

 

How Do I Enable SMTP Authentication in Outlook Express

  1. Open Outlook Express
  2. Click on Tools
  3. Click on Accounts
  4. Click on Mail Tab
  5. Select Mail Account and Click Properties
  6. Click on the Servers Tab
  7. Place a checkmark in the box labeled My Outgoing Server Requires Authentication
  8. Click on Settings
  9. Be sure to select Use Same Settings As My Incoming Mail Server
  10. Click Ok
  11. Click Apply
  12. Click Ok
  13. Click Close