1. Open Outlook 2007
2. From the Tools menu select Account Settings. The Account Settings box appears.
3. Verify that the E-mail tab is selected. Your email account appears, usually labeled mail.olympus.net.
4. Click on the account to highlight it, and click on the Change icon above it. The Internet E-mail Settings appear.
5. Click the button More Settings… in the lower right-hand corner. The Internet Email Settings box appears.
6. Click on the tab Outgoing Server.
7. Click the check box My outgoing server (SMTP) requires authentication, and verify that the circle-box Log on Using is selected.
8. Enter your Username and Password for your email account
9. Click OK to close the Internet Email Settings box.
10. IMPORTANT: Do NOT use the “Test Account Setting…” button to test the settings. This will fail.
11. Click the Finish button to close the Internet E-mail Settings box. Click the Close button to close the Account Settings box.  SMTP authentication has now been enabled.

1. Open Outlook
2. Click on Tools
3. Click on Account Settings
4. Select your mail account
5. Click on Change
6. Click on More Settings
7. Click on the Advanced Tab
8. At the bottom place a check mark in the box for leave copy of message on sever
9. Also select the box to remove from server after X number of days (be sure to specify the number of days to remove)

If you would like the server to clear the messages when you download them to your computer follow the same steps above just in step 8 make sure the box is NOT checked

Sometimes when you log into webmail it can take 5-10 minutes (especially if  you just close out and not logoff) for the the server to realize that you are no longer logged into the mailbox. The system will only allow one connection to the email box at a time and it was picking up duplicate connections therefore causing the error of bad login.

This article will help answer questions about configuring Windows Live Mail for use with ConnectNC Internet Service.  If you’re attempting to send mail and have errors, please review this article for help.

Here are the steps you can follow to edit the outgoing server information used by Windows Live Mail.

1) In Windows Live Mail, click on “Tools” and then “Accounts” from the menu at the top.

2) Click once on the account you need to configure.

3) Click “Properties.”

4) Click the “Servers” tab.

5) Make sure your mail server address is mail.connectnc.com.

6) Place a check in the box next to “Outgoing mail requires authentication.”

7) Click the “Advanced” button and make sure you’re just using the same information as the incoming mail server.

8) Make sure the there’s no check next to the box that has the server require a secure connection.

9) Uncheck “Leave a copy on the server.”

10) Save your settings and then send a test message.