You may make updates to your own account here > https://connectnc.com/clients/index.php?rp=/login
The password for the account management portal is generally not the same as your email password, unless you have made it so.

If you are unable to do so, for any reason, please use this form so we can make the update to your account for you.

Credit Card Information Update

This form is used to send updates to your credit card information. The content is encrypted.
The contents of this form will be submitted via a secure, encrypted connection.
This is the name as it appears on your credit card or credit card statement.
Email associated with your ConnectNC account
Phone number associated with the credit card or where you may be reached if there are any questions.
Address(Required)
Address as it appears on your credit card statement. Our processing will match this to the bank's address of record. If they don't match, the transaction will be declined.
Please type your credit card number here. With or without spaces. Whichever is easiest for you.
Please enter the date in MM/YYYY format. For example, if the card expires in July of 2024, please enter 07/2024.
This is the 3 or 4 digit code typically found on the back of your card.
Thanks for using the online form to update your credit card information. If there are any issues, we'll let you know!