Accessing webmail

/in , /by

If you ‘d like to use webmail to read and respond to your e-mail, here’s the quickest way to get started.

please enter a vaild domain name hosted by ConnectNC.

1. Go to http://webmail.yourdomain.com (use your real domain name!)
Login to webmail
2. After logging in, choose one of the three webmail programs. Squirrelmail is very simple. Horde has more features. Roundcube has a great user interface. Pick one and see what you think.

Choose a webmail program

As you can see, other actions can be completed from your mail administration screen. We’ll cover these in other posts.

ConnectNC Mailing List Terms of Service

/in , /by

Terms of Service

Free support for mailing lists is not provided.  If you need help with list configuration or trouble shooting, ConnectNC will be happy to consult with you at our current hourly rate.  Please use the contact form to ask for help.

ConnectNC, Inc. may only be used in connection with email lists for which recipients have voluntarily registered. Using ConnectNC, Inc. to send email to an address you obtain without the consent of such addressee is a violation of ConnectNC, Inc. policies. You may not access the mailing lists of third parties on the ConnectNC, Inc. network other than for approved purposes (if any), and you may not access or otherwise use such third party mailing lists in connection with preparing or distributing unsolicited email to any third party. ConnectNC, Inc. has the right to terminate your access to the ConnectNC, Inc. service, or terminate the ConnectNC, Inc. service, at any time. In addition, ConnectNC, Inc. reserves all legal and equitable remedies available to it (including, terminating your access to the ConnectNC, Inc. service and/or the ConnectNC, Inc. network) for violation of any of these terms of use.

If you use ConnectNC, Inc. to create a mailing list (a “Mailing List”), you may remove from such Mailing List any email address contained therein, in your discretion. You agree to honor the request of the owner of any email address to remove that address from a Mailing List. You may establish additional terms and conditions that may be applied to persons enrolled in your Mailing Lists.

If you register with a Mailing List, you acknowledge that the owner of the mailing list may remove your email address from such Mailing List, in its discretion and at any time, and that your participation in such Mailing List may be subject to additional terms and conditions that may be altered from time to time.

Email distributed to Mailing Lists may not exceed 100kb. ConnectNC, Inc. may include in each email distributed to Mailing Lists: (a) a ConnectNC, Inc. or third party advertisement; and (b) an attribution similar to the following: “Powered by ConnectNC, Inc. – A Mailing List For Every Web Site http://www.ConnectNC.com”. Consideration (if any) derived from such advertisements will be the property of and retained by ConnectNC, Inc..

Without limiting any other applicable disclaimers or limitations, ConnectNC, Inc. disclaims any and all representations, warranties and conditions, express or implied, that messages sent in connection with the ConnectNC, Inc. service will be delivered or received, or that the operation of the ConnectNC, Inc. service will be available, error-free or secure. You acknowledge that the security mechanisms contained in ConnectNC, Inc. have inherent limitations, and you are solely responsible for determining if use of the ConnectNC, Inc. service sufficiently meets your requirements.
AGREEMENT BETWEEN USER AND ConnectNC, Inc.

The ConnectNC, Inc. Web Site is comprised of various Web sites and Web pages operated by ConnectNC, Inc. or its affiliates, these Web sites will be collectively referred to in this agreement as the “ConnectNC, Inc. network.”

Use of the ConnectNC, Inc. network provides a variety of services to third party Web sites participating in the ConnectNC, Inc. network (the “Member Sites”). The Member Sites are not under the control of ConnectNC, Inc. and ConnectNC, Inc. is not responsible for the actions or the contents of any Member Site, any link contained in a Member Site, or any changes or updates to such sites. If you have a question regarding a Member Site, please contact the owner of such site directly.

The ConnectNC, Inc. network is offered to you conditioned on your acceptance without modification of these Terms of Use and Notices. Your use of the ConnectNC, Inc. network constitutes your agreement to these Terms of Use and Notices. Your use of a particular ConnectNC, Inc. Web site included within, or acceptance of a product, service or benefit obtained through, the ConnectNC, Inc. network may also be subject to additional terms specified in the applicable ConnectNC, Inc. Web site or other accompanying documentation (as such terms may be modified by ConnectNC, Inc. from time to time as described below) (the “Additional Terms”). If you do not have print capability or otherwise desire to obtain a hard copy of these Terms of Use and Notice, please contact ConnectNC, Inc. customer service.

If any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within or applicable any particular ConnectNC, Inc. Web site, service, product or benefit, then the applicable Additional Terms shall control. You agree to familiarize yourself with the Terms of Use, including the Additional Terms, and other terms and guidelines found throughout the ConnectNC, Inc. network and abide by them if you choose to use the sites, or accept the products, services or benefits, to which such terms apply.
MODIFICATION OF THESE TERMS OF USE

ConnectNC, Inc. reserves the right to change the Terms of Use and Notices, and any Additional Terms at anytime, effective upon making the modified provisions available on the ConnectNC, Inc. network. You are responsible for regularly reviewing these terms and conditions. Continued use of the ConnectNC, Inc. network after any such changes shall constitute your consent to such changes. ConnectNC, Inc. does not and will not assume any obligation to notify you of any changes to the Terms of Use and Notices, or Additional Terms.
USE LIMITATION

The ConnectNC, Inc. network is provided to assist you with the operation of your business. Your right to use the ConnectNC, Inc. network is personal to your company and its employees. Except to the extent necessary to utilize the services of the ConnectNC, Inc. network, you may not make any commercial use of the ConnectNC, Inc. network. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, services or benefits obtained from the ConnectNC, Inc. network.
LINKS TO THIRD PARTY SITES

THE LINKS IN THE ConnectNC, Inc. NETWORK MAY LET YOU LEAVE THE ConnectNC, Inc. NETWORK. YOU ACKNOWLEDGE THAT THE LINKED SITES ARE NOT UNDER THE CONTROL OF ConnectNC, Inc. AND ConnectNC, Inc. IS NOT RESPONSIBLE FOR THE CONTENTS OR OPERATION OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. ConnectNC, Inc. IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. ConnectNC, Inc. IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY ConnectNC, Inc. OF THE LINKED SITE OR ANY ASSOCIATION WITH THEIR OPERATORS.
NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the ConnectNC, Inc. network, you warrant to ConnectNC, Inc. that you will not use the ConnectNC, Inc. network for any purpose that is unlawful, or prohibited by these Terms of Use and Notices or the Additional Terms (as the same may be modified from time to time). In addition, you may not link to the ConnectNC, Inc. network any site containing an inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information, or material or information that violates any applicable intellectual property, proprietary, privacy or publicity rights.

The information provided by ConnectNC, Inc. to you may be proprietary in nature. You agree not to share any information provided to you by or on behalf of ConnectNC, Inc. with any third party. If you sell or otherwise distribute goods or services that compete with or may otherwise serve as a substitute for products or services sold or otherwise distributed by ConnectNC, Inc., you may not: (a) use or acquire, or have any other person use or acquire on your behalf, the products or services of ConnectNC, Inc. for which you offer competing or substitute products or services; and (b) advertise, promote, market or solicit offers to acquire such competing or substitute products in connection with your use of any ConnectNC, Inc. products or services.
LIABILITY DISCLAIMER

The information, software, products, services and other material included in or available through the ConnectNC, Inc. network may not be complete, and may include inaccuracies or typographical errors, and may also be modified or deleted from time to time. Advice, information, products, services or other materials received via the ConnectNC, Inc. network should not be relied upon for personal, medical, legal, business, financial or other decisions and is not intended to replace the advice of appropriate and qualified professionals. You acknowledge that you should consult an appropriate professional for specific advice tailored to your situation.

Your access to and use of the ConnectNC, Inc. network, and products and services of ConnectNC, Inc., is at your own risk. ConnectNC, Inc., and its members and sponsors, will not be liable for any damage, loss or disclosure of information, data, revenue, accounts or business that occurs in connection with your use of the ConnectNC, Inc. network, or such products or services. ConnectNC, Inc. makes no guarantees of any kind regarding the dependability, accuracy, security, timeliness or availability of the ConnectNC, Inc. network, or such products or services. Without limiting the foregoing, ConnectNC, Inc. AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE CONDITION, SUITABILITY, RELIABILITY, AVAILABILITY, COMPLETENESS, SECURITY, TIMELINESS, OR ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND MATERIALS CONTAINED ON THE ConnectNC, Inc. NETWORK FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND MATERIALS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. ConnectNC, Inc. AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES OR MATERIALS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

IN NO EVENT SHALL ConnectNC, Inc. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE ConnectNC, Inc. NETWORK OR RELATED SERVICES, WITH THE DELAY OR INABILITY TO USE THE ConnectNC, Inc. NETWORK OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE ConnectNC, Inc. NETWORK, OR OTHERWISE ARISING OUT OF THE USE OF THE ConnectNC, Inc. NETWORK, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ConnectNC, Inc. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE ConnectNC, Inc. NETWORK, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE ConnectNC, Inc. NETWORK AND ITS RELATED SERVICES. Without limiting the foregoing, ConnectNC, Inc. is not responsible for any of your data residing on ConnectNC, Inc. hardware. You are responsible for backing-up your data and information that may reside on the ConnectNC, Inc. hardware, whether or not such information is produced through the use of the ConnectNC, Inc. network.

You agree to defend, indemnify and hold ConnectNC, Inc. harmless from and against any and all claims, losses, liability costs and expenses (including but not limited to attorneys’ fees) arising from your violation of these Terms of Use (including, without limitation, violation of applicable Additional Terms of Use), or any third-party’s rights, (including, without limitation, infringement of any copyright, violation of any proprietary right and invasion of any privacy rights). These obligations will survive any termination of your relationship with ConnectNC, Inc..
ACCESS RESTRICTION

ConnectNC, Inc. reserves the right to deny in its sole discretion any user access to the ConnectNC, Inc. network or any portion thereof without notice. You are responsible for safeguarding the confidentiality of your password(s) and user name(s) issued to you by ConnectNC, Inc., and for any use or misuse of your account or the ConnectNC, Inc. network resulting from any third party using a password or user name issued to you.
TERMINATION

ConnectNC, Inc. may terminate this agreement and your access to any or all ConnectNC, Inc. network and the related services at any time, with or without cause, effective immediately. Anyone determined by ConnectNC, Inc. to have violated these Terms of Use and Notices, or any Additional Terms may be barred from using the ConnectNC, Inc. network, or from receiving any products, services or benefits from the ConnectNC, Inc. network. In addition, if you violate any of these Terms of Use, Notices or Additional Terms (as applicable) you will forfeit all in-kind credits and amounts accruing to you (if any) in connection with the ConnectNC, Inc. network.
COPYRIGHT AND TRADEMARK NOTICES

All contents copyright (c) 1996 – 2009 ConnectNC, Inc. All rights reserved.
TRADEMARKS

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved by ConnectNC, Inc..

Did forcefsck leave you with a read-only filesystem?

/in , /by

Did you have some drive problems on your linux system and want to run fsck at boot time only to find that your system stays in eternal fsck-reboot mode? When you try to remove the forcefsck file in single user mode, you discover that you can’t because the filesystem is in read-only mode?

Here’s what worked for us.

Interrupt the fsck and you’re in single user mode.

mount -o remount, -rw /dev/hda1 /

Now you can rm forcefsck

Replace hda1 in the line above with the appropriate device for your root filesystem. It may /dev/sda1 or /dev/hda2

More details to follow. I just wanted to blog about it before I forgot what we did.

Testing Your POP Account From a Command Line Interface

/in , /by

When you have trouble with email, it can be quite helpful to see how your computer connects to the mail server. These actions take place behind the scenes, and are performed by your mail client.

If you’re a Windows XP (and previous) user, go to “Start” and “Run” and type “cmd” in the command line. If you’re using Vista, use the “Start Search” dialog box and type “cmd” and hit enter. Don’t include the quote marks when typing cmd. Mac users, please go to Applications and then Utilities and double click on Terminal.

Now that you have a command line, use the following example to access your mail server.

telnet mail.yourdomain.com 110
Trying 65.162.17.18…
Connected to mail.yourdomain.com.
Escape character is ‘^]’.
+OK Dovecot ready.
user you@yourdomain.com
+OK
pass yourpassword
+OK Logged in.
quit
+OK Logging out.
Connection closed by foreign host.

Make sure to type in your actual domain and user name. If you’re able to connect to your mail server using this method, then there is a path to the server, and the problem lies with your mail program (i.e., Outlook, Eudora).

Eudora Mail No Longer Stores Your Password?

/in , /by

Does Eudora require you to enter your password every time you check mail?

Try this:
Close Eudora and open eudora.ini in Notepad. Scroll down to find the sections for your Personalities and add SavePassword=1 in each. You will be asked only one more time.

Try looking for eudora.ini in C:\Documents and Settings\Owner\Application Data\Qualcomm\Eudora if your installation is a default installation. You can also use the Windows search function to find it.

Configuring Apple Mail for your domain

/in , , /by

Setting up Apple Mail can be accomplished in just a few easy steps.

1. Click on Mail and then Preferences from the menu at the top of the Mail screen.

2. Click on the Accounts icon and then click the + sign in the lower left corner.

3. The General Information window will appear. Fill in your information, based on the example below. Please use your actual email address and information.

Screen cap 1

4. Click Continue.

5. In the Incoming Mail Server window, complete the required information. Refer to the example below, but replace yourdomain.com with your actual domain name.

Screen cap 2

6. Click the Continue button on the Incoming Mail Security window without clicking anything else.

Screen cap 3

7. Click Continue on the Outgoing Mail Security window.

picture-4.png

8. Review the information in the Account Summary Window. If everything is correct, click Continue. If you see any errors, click Go Back.

picture-5.png

9. Click on Done, if you’re done! If you want to create another email account, you may do so by clicking on the Create Another Account button.

picture-6.png

For more information about setting up Apple Mail, please visit Apple.com.

Why you should subscribe to our e-mail spam and virus filtering service

/in , , /by

When analyzing how much of the email that comes into web hosting accounts, we discovered that it’s 94% spam and viruses. Thanks to our mail filtering device, most of that is blocked or quarantined. I went to google to look for stats, and found that our figure agrees with what’s reported by most other ISPs. A graph from one of our mail filters shows the severity of the spam problem, which is universal.

Spam or junk mail is out of control

Increases in junk mail has required us to invest in mail filtering appliances and software, which is the case for many large companies and universities. However, not all companies can afford to make this investment. We offer mail filtering for web sites whether they are hosted with us or not. For a low monthly rate, your domain’s email can be protected. Pricing starts at $15.00 per month, for up to 10 mail accounts.

Using the service is easy. A simple change is made to your DNS. No software needs to be installed on any of your systems. We do still recommend that each of your machines has an anti-virus application installed. While most viruses are email borne, there are still risks associated with simply being connected to the Internet.

For more information, or to sign up, please contact us.

Be careful about e-mail greeting cards!

/in , , /by

I recently received a Hallmark greeting card from a “friend” in my email in box. The message was NOT, however, a greeting card from a friend. It was an attempted attack on my machine. Since I use a Mac, I didn’t have to worry about this particular trojan. The evildoers who propagated this trojan want you to install zapchast on your Windows computer by clicking on their link and use it to do bad deeds.

What can you do to protect yourself? First of all, install a reputable security application on your PC, from a company such as Symantec or McAfee and KEEP IT UPDATED! We can do this for you as part of our Virtual IT service. I don’t open anything with attachments from people I don’t know, or anything that I haven’t asked for or know about in advance, really. In fact, I don’t open greeting cards and those types of things ever, since I have an aversion to animated stuff with what I consider to be unpleasant music. I still send greeting cards via snail mail. :)

If you have Internet or network security needs, please give our office a call and schedule an appointment. Call (910) 695-7068, ext. 10. Be careful out there!

Please keep your passwords private!

/in , , , , , , /by

There are individuals who may send email to you, asking for your account password, or asking you to login to a web site to change your password. These people are posing as technical support people in an attempt to get your account password from you. Once they have your account password, they login to webmail and use your address to send out thousands of “spam” messages across the Internet.

There are a few steps you can take to make sure your account isn’t “hijacked” to use for spamming (sending junk email). First, and most important, never give your password to anyone who is requesting it by email. Don’t login to any web site to change your password or enter your current password on the request of anyone by email. If we feel your account has been compromised we’ll change your password for you. We’ll never email to ask you to do it.

You can read more about this kind of activity, called “phishing,” by going to the following URL: http://en.wikipedia.org/wiki/Phishing

Second, please make sure your password is strong enough to prevent someone from guessing it. If your username and password are the same, you’re a potential target for account hijacking. Your password should contain upper and lower case letters, numbers and some other character(s), such as symbols or punctuation. Here are a few examples of good and bad passwords.

GOOD passwords
————–
M9ADu%3wQ! (good)
NtiL@e_D5o1sig (even better – more characters)

BAD passwords
————-
1234 (one of the most commonly used and easily guessed passwords)
spaniel (a word in the dictionary)

Please check your password here:
https://howsecureismypassword.net/
If your password strength is not rated “strong” or “best,” it should be changed immediately!

If you have ANY reason to believe that someone has guessed your password, please call us to change it immediately.

Configuring Microsoft Outlook 2003

/in , /by

These directions are intended for web hosting customers.

1. In Microsoft Outlook, select Tools and then E-mail Accounts

2. On the E-mail Accounts wizard window, select “Add a new e-mail account” and click the Next button.

3. For your (incoming) server type, select “POP3” and click the Next button.

4. On the Internet E-mail Settings window for POP3, enter your account information:

Your Name
Enter your first and last name.
E-mail Address
Enter your e-mail address.
User Name
Enter your e-mail address again.
Password
Enter the password for your e-mail account.
Incoming mail server (POP3)
Enter yourdomain.com for your incoming mail server. Replace “yourdomain” with your actual domain name.
Outgoing mail server (SMTP)
Enter the SMTP (outgoing mail) server name for your outgoing mail server. Check with your ISP (provider of cable, DSL, etc.) for the correct setting.

5. Click the Next button.

6. Now click the Finish button.

Note: Many ISPs do not allow outgoing mail through any but their own servers. It’s for this reason that we require you to check with your own ISP (cable, DSL provider) for the outgoing mail server address. Most Internet cafes or places where you can get free wireless access don’t allow outgoing mail except through webmail.