Why Is My Internet Not Working?

Posted in DSL, FAQ's

If you have DSL from ConnectNC please check the following before calling in for support: Are the lights all lit on your DSL Router? If not, press the power button on the back of the modem and check the power supply to make sure everything is plugged in properly. Do you have a solid DSL light but no internet light? a. Press the power button on the back of the DSL Router and leave off for 1...

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Please keep your passwords private!

Posted in Computer, Dial Up, DSL, Email, FAQ's, security, Web Hosting

There are individuals who may send email to you, asking for your account password, or asking you to login to a web site to change your password. These people are posing as technical support people in an attempt to get your account password from you. Once they have your account password, they login to webmail and use your address to send out thousands of “spam” messages across the...

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Password Policy

Posted in Dial Up, DSL, Email, FAQ's, Web Hosting

User Password Policy For your protection, we require you to create passwords with a combination of alpha (mixed upper and lower case), numeric and special characters. Passwords comprised entirely of common words in the dictionary, numbers only, names or identical to your ConnectNC userid are not acceptable. New accounts with insecure passwords will be disabled until the insecure password is...

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How Safe is Your Internet Connection?

Posted in DSL, FAQ's, security

Approximately 65000 High Speed Internet customers aren’t as safe as they once thought. An independent developer has discovered a glaring vulnerability in a certain model of cable modem being issued deployed on Time Warner / Road Runner networks. The SMC8014 is a combination cable modem and wireless router. It has been discovered that by simply disabling JavaScript on a web browser, any user...

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