How to enable compatibility view in Internet Explorer
1. Open Internet Explorer 2. Click on Tools and then Compatibility View Settings 3. Enter in connectnc.com in the Add This Website box 5. Click...
Read MoreCreate Shortcut to Website on Desktop
In Internet Explorer: Click on File Click on Send Click on Shortcut to desktop When promted if you want to place shortcut on your desktop click yes
Read MoreInternet Explorer Stops Responding When Trying To Open A PDF Document
If you are able to open the PDF in other browsers follow the steps below: A. Close your web browser. B. Start Acrobat or Adobe Reader. C. Choose Edit > Preferences. D. Select Internet in the list on the left. E. Uncheck “Display PDF in Browser”, and click OK. F. Restart Internet explorer
Read MoreWhy Is My Internet Not Working?
If you have DSL from ConnectNC please check the following before calling in for support: Note: Please don’t push the reset button! That will wipe out your modem’s configuration! Are the lights all lit on your DSL Router? If not, press the power button on the back of the modem and check the power supply to make sure everything is plugged in properly. Do you have a solid DSL light...
Read MorePlease keep your passwords private!
There are individuals who may send email to you, asking for your account password, or asking you to login to a web site to change your password. These people are posing as technical support people in an attempt to get your account password from you. Once they have your account password, they login to webmail and use your address to send out thousands of “spam” messages across the...
Read MorePassword Policy
Posted in Dial Up, DSL, Email, FAQ's, Web Hosting
User Password Policy For your protection, we require you to create passwords with a combination of alpha (mixed upper and lower case), numeric and special characters. Passwords comprised entirely of common words in the dictionary, numbers only, names or identical to your ConnectNC userid are not acceptable. New accounts with insecure passwords will be disabled until the insecure password is...
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